• Polycom 335 Quick User Guide
• Polycom 335 Full User Guide

• 8x8: Conference server if you want set up your own phone conference

Strange phone connections

If you get phone calls from strange extension numbers, and no one picks up when you answer the phone, it's a hacker trying to get into our phone system.

Unfortunately, due to complex networking issues, there's no simple way to block them globally. So you'll have to block them individually:

• Instead of answering the call, press the button under Ignore on the phone's screen.
• Then hit the Reject button.

That will block the phony caller.

Documentation

• Polycom 335 Quick User Guide
• Polycom 335 Full User Guide
• 8x8: Conference server

Phone system

Our Voice-over-IP provider is 8x8 (pronounced "eight by eight"). This is a brief overview. You can find complete documentation here.

Here's our phone directory.

Voice mail

Dial 555. You should have received your default voice mail password in an e-mail message. If you don't know it, ask WilliamSeligman or login to your Virtual Office account and change it there.

Virtual Office

You can configure how the phone system works for you using Virtual Office. I strongly recommend you login at least once to see what you can do. Your account name is the same as your Nevis e-mail address. To get a password, click on the "Forgot password" link and follow directions.

You can also use Virtual Office from a separate program on a Mac or Windows system; the program can be downloaded here. The VIrtual Office program can be set to automatically start when you login to your computer.

There are also VIrtual Office apps for iOS (iPhones and iPads) and Android phones.

By using one or more of these programs, you can send and receive calls using your Nevis phone number without being near a physical phone; all you need is an internet connection.